Business mailing lists still rank among the most customizable and therefore most effective methods for messaging an audience of potential customers. Direct mail may not necessarily be the cheapest, but cheap marketing doesn’t always make for a great customer engagement and brand reputation.

Direct mail – in the era of Twitter, LinkedIn, Facebook, Google, and Amazon – may seem to the digital marketing enthusiast to be a thing of the past. Digital Ad viewability remains an issue in the digital landscape. With response rates from email marketing remaining in decline, thanks to the efforts of Gmail and other email providers’ to auto-route commercial emails to hidden areas behind the “promotional” tabs . Although Content Marketing has become the main strategy for digital marketers it remains an uphill battle in the digital environment in which the supply of content exceeds the supply of human readers (demand).

Customer Contact Touch-Point
How your customers want to be contacted?

Direct mail is however, still effective for a couple of reasons.

  1. Direct Postal Mail Gives You a True Opt-in

Using direct mail to entice your customers to visit a customised uniform resource identifier (URL) or activating an app or QR code (Quick Response Code) is an excellent way to assemble lists of truly engaged customers. Integration of postal mail campaigns with marketing automation suites and standard analytics packages is easier than ever.

  1. Digitise your Print Effort

Integrating digital tools incorporated into a direct mail campaign, can help track your customers movements as they make their decisions. For example, a QR code that leads to your app or a personalized URL that leads to a landing page, or social media account information all help you track where your customers come from, how interested they are in your products, and what information they might need to complete a purchase. Blending your direct mail and digital marketing strategies isn’t hard, either.

  1. Perfect for Local Business Branding

When mixed with a solid digital marketing campaign, direct mail can really boost local business reputation and brand awareness. Your mail pieces can grab the attention of customers in your local area and direct them to social media accounts and your brand website.

  1. Offer Exclusive Benefits – Discount or Promotion

One of the main reasons consumers indicate for subscribing to mailing lists, social media channels and newsletters for their beloved brands is their desire to keep apprised of hot new sales, deals and news, as well as receive exclusive coupons. Anticipating special offers normally keep consumers on the lookout for your direct mail. Without the initial touch from you in their mailbox, customers might never find you and remember once you have a good promotion or discount – word of mouth can be a perfect tool for your brand as well boosting searches online.

  1. Traditionally Customers still love Postcards and Physical Mail

When you send a marketing e-mail, the only chance your brand gets to catch your buyers’ eyes is the subject line and through personalisation. Most customers won’t even look at that before performing a mass delete of messages in their inbox. We all agree there is too much email content to consume on a daily basis don’t we?

With direct mail, however, recipients won’t be able to avoid seeing the message, even if only for a moment. That kind of visibility makes your direct mail much more powerful and that resonates with your customers.

At first glance, direct mail marketing and Search Engine Optimisation (SEO) have absolutely nothing in common –these are two different monsters. But if consumers don’t know to look for your brand online, your SEO doesn’t really help much in anyway, does it..? By introducing yourself through direct mail, you put your brand on prospects’ radars. Including a URL (landing page to collect enquiries) for your company, does result in search result skyrocketing high for your brand. The more relevant Google thinks your site is, the more likely you will be shown up higher in search rankings. Whether customers find your website through a Google search or by entering your direct website address, search engines give you points for relevance.